Student · In-portal calls
Call without sharing phone numbers
Make an audio call from the portal to anyone you are allowed to call, or a group call of up to eight people. No phone numbers are exchanged, and calls are never recorded.
Calls, Chat & Meetings: Official calls, chat and meetings in your own system
Calls and chat run inside the institute's own system with no phone numbers shared, and Teams meetings are set up from it.
21 of 23 features live
- Enquiry
- Applicant
- Student
- Supported
- Graduate
- In-portal calls without sharing phone numbers, never recorded
- Calls follow the hierarchy; students can request a call upward
- Teams meetings with attendance, minutes and recording kept
What you'll see
Calls, Chat & Meetings at work
Faculty · Call requests
Keep calls in line with the hierarchy
You can call your level and below, and request a call upward. Requests land in an inbox with call back and history, and a missed call alerts by phone push.
Registrar · Meetings
Run Microsoft Teams meetings with attendance kept
Teams meetings are created automatically from the admin portal, LMS and CRM, with email invites and reminders. The meeting report keeps attendance, the transcript, editable minutes and the recording.
Try it yourself
Calls, Chat & Meetings in 5 steps, on your own
This is the tour your sandbox opens with. Each step says which login to use; in the sandbox it also says exactly where to click. No call needed.
- FacultySearch for your student ('Search by name or ID') and click Call; answer from the student login in another browser.An audio call inside the portal: no phone numbers are exchanged and calls are never recorded.
- StudentFind your teacher, click 'Request a call', write a short note and click 'Send request'.Students ask upward instead of calling directly. The teacher sees it under 'Waiting for your call' with 'Call back'.
- FacultySearch a name and write a message.One-to-one chat with read receipts, and one alert per conversation rather than one per message.
- FacultyAdd a second person and click 'Start group call'.Group audio calls of up to 8 people; people can be added mid-call.
- Admissions HeadOpen 'Applicants live', then 'Team chat'.See who is on the application form right now and chat with them; team chat and calls for admissions staff in the same place.
Try Calls, Chat & Meetings yourself 10 days, fictional data, your institution email.
All features
23 features in 4 groups, 21 live in production today.
In-portal voice calls7 of 8 live · 1 ready
- Audio call from the portal to anyone you are allowed to call
- Group audio call of up to 8, add people mid-call
- Call your level and below; request a call upward
- No phone numbers exchanged; calls are never recorded
- Call requests inbox, call back and call history
- People directory scoped to your institute and school
- Online status; missed-call alert by phone push
- Quiet hours for calls, set per instituteReady
Chat3 of 3 live
- One-to-one chat with read receipts and unread badge
- One alert per conversation when offline, never a flood
- Calls and chat for staff and CRM users in the admin portal
Notifications3 of 3 live
- Notification bell with live unread count, opens the screen
- Phone lock-screen push for the installed portal
- Email for invites, reminders, ticket updates and digests
Microsoft Teams meetings8 of 9 live · 1 ready
- Meetings from the admin portal, LMS and CRM
- Microsoft Teams meeting created automatically
- Invite students, staff or outside guests by email
- Email invites with reminders at 1 hour and 15 minutes
- Auto-record, lobby and presenter settings on every meeting
- Attendance: who joined, when and for how long
- Meeting report: transcript, editable minutes, recording
- Teachers invite students; anyone can rejoin any time
- AI-drafted minutes from the Teams transcriptReady
Items without a tag are live: in production use today. Ready means built and switched on per institution when needed.
Questions we get asked
Which video meeting tool does it use?
Microsoft Teams. Every meeting gets auto-record, lobby and presenter settings, and outside guests can be invited by email, with reminders at 1 hour and 15 minutes.
Are in-portal calls recorded?
No. In-portal voice calls are never recorded, and no phone numbers are exchanged.
Will people be flooded with alerts?
No. Someone offline gets one alert per conversation, never a flood. The bell shows a live unread count and opens the right screen.
What is live in Calls, Chat & Meetings, and what can be switched on?
In-portal voice calls, chat, notifications and Microsoft Teams meetings are live. Quiet hours for calls and AI-drafted minutes from the Teams transcript are available to switch on.
Can admissions staff use calls and chat?
Yes. Calls and chat work for staff and CRM users in the admin portal, and Teams meetings can be created from the CRM.
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